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  • Writer's pictureAlicia Nisi

Our Client-First Approach for Smart Home Planning

We help you make the most of your new Control4 smart home setup

As Melbourne’s leading smart home solutions provider since 2018, Nisi Group maintains a 100% client-focused philosophy that’s driven by our service culture. We focus on combining a highly personalised service with unique expertise, designing and tailoring the best smart home solutions for you and your family.

Though it may sound cliché, there’s nothing that brings us more joy than helping you use modern technology to satisfy your lifestyle and everyday demands. Whether it’s a small or large project, you can expect the same level of dedication from our team, regardless of your budget. Don’t take our word for it, see what our clients have to say via our Google reviews!

When you choose Nisi Group for your smart home needs, you can look forward to a simple but meticulous, 3-step process.

1) Plan

Our team of experts will dive headfirst into uncovering your core needs, lifestyle desires and overall goals before putting forth any recommendations. We believe that meticulous planning forms the foundation for a successful project.

2) Design

There’s no ‘one size fits all solution’. Just like your property, your family’s requirements will be different from your neighbours, which is why we spend the extra time to propose a tailored design. With years of industry experience, we know what works when it comes to design and how to achieve the best outcome for your family.

3) Deliver

Drawing upon the knowledge of our highly skilled team members, we ensure your guaranteed satisfaction by delivering quality work, on time and within budget. Our installers are licensed and fully qualified, complying with all standard industry practices. There’s no surprises and you can rest easy that we’ll strive to exceed your expectations when unveiling the final results.

But we don’t just stop at delivering, we go one step further by empowering you with personalised training.

Every smart home proposal comes with personalised client training

Without fluffing our own feathers, we do get a lot of enquiries from people who don’t know how to use their new smart home system properly because their current dealer hasn’t provided additional support.

This is why with every proposal, the team at Nisi Group will go beyond the initial installation to provide personalised training and comprehensive aftercare. What good is a fancy home automation system if you don’t know how to use it? Leaving out the technical jargon, we’ll give you simple and easy to understand instructions to help you get the most value out of your system. We won’t leave until you’re confident with operating your new setup!

After which, our team will be here to answer all your questions and troubleshoot any potential issues – we don’t leave you hanging! For us, it’s more than a transaction, it’s about building a long-term relationship based on trust and transparency.

If you’re ready to experience the beauty of smart home automation, please see our Control4 showroom or contact us by calling 03 9071 2400 today!

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